2 days ago Be among the first 25 applicants
AGCCE currently has a vacancy for an IT Infrastructure & Support Engineer. The successful candidate will support, maintain, secure, and implement infrastructure, network, cloud, server, and SaaS services. The role holder will serve as a Subject Matter Expert (SME) for infrastructure and provide 3rd-line support for end-user operations. This role is an on-site role, based at AGCCE's Thornton-Cleveleys site.
Primary Responsibilities:
* Support and maintain IT infrastructure, including cloud services, cloud and on-premises servers, and networking components.
* Work on cloud and on-premises network and compute infrastructure projects, as technical lead / design authority / delivery lead roles.
* Manage patching, backups, and compliance for hybrid-cloud Microsoft environment.
* Maintain and develop security solutions including perimeter security, SD-WAN and security software systems.
* Troubleshoot and resolve complex issues across networking, security, server and end user systems.
* Monitor and optimise system performance and ensure high availability.
* Create and update technical documentation and contribute to development of IT procedures or end user training material.
* Act as a technical consultant for internal teams and stakeholders.
* Administer the O365/M365 services within the Global AGC tenant.
* Member of the IT Support Team, providing support of day-to-day operations, and end-users, and identify areas of improvement within the IT Department and its offerings.
Additional responsibilities:
* Participate in an on-call rota in both a standard and escalatory scope
* Occasional (infrequent) travel to other AGC sites may be required
* Occasional requirement to work extra hours to support upgrades or to maintain levels and provide support to end users.
Qualifications and Experience:
* Strong knowledge L2 & L3 Networking Fundamentals (e.g., Switching, Routing, Wireless, AD, DHCP, DNS).
* Experience with perimeter security solutions (e.g., Firewalls, VPN).
* Proficiency in cyber security software solutions (e.g., EDR, Zero-trust, AV, DLP, IRM).
* Expertise in cloud infrastructure (e.g., SD-WAN, Azure Networking, VMs, Service Bus).
* Experience with physical server infrastructure (e.g., OS, Services, Virtualisation, Clustering, SAN,ISCSI/FC/DAS).
* Management & Administration of Backup and Disaster Recovery Solutions.
* M365/O365 Administrative Experience.
* Fully capable within Microsoft Ecosystem (Operating Systems, Office Systems, Business Information Systems, Business Tools).
* Experience working with ITSM Tools, including ticketing, asset management and patch management.
* Experience working on both individual and team projects.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Chemical Manufacturing
Referrals increase your chances of interviewing at AGC Chemicals Europe by 2x
Sign in to set job alerts for “Information Technology Infrastructure Engineer” roles.
Thornton, England, United Kingdom 3 hours ago
Blackburn, England, United Kingdom 1 day ago
Onsite Wintel Engineer (Edinburgh or Newcastle Campus)
Blackburn, England, United Kingdom 6 days ago
Cloud & Infrastructure Solutions Engineer
Warton, England, United Kingdom 3 weeks ago
AWS Cloud Infrastructure Engineer (Contract – Inside IR35) - Fully remote
AWS DevOps / Infrastructure Engineer (Outside IR35) – 6 months – Fully Remote
Barrow-In-Furness, England, United Kingdom 3 weeks ago
Defence Business Services (DBS) DIT - Associate Infrastructure Engineer (Unix) (EO)
Kirkham, England, United Kingdom 5 months ago
Southport, England, United Kingdom 1 week ago
Southport, England, United Kingdom 4 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr