Trade Counter Assistant – Dungannon (Bassetts)
Bassetts, part of the Wolseley Group, is a leading specialist trade merchant across the UK and Ireland. We are seeking a Trade Counter Assistant to work in our Dungannon branch.
Competitive Salary + Bonus + Excellent Benefits
Benefits include annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential bonuses, enhanced maternity/adoption leave, access to online and high street discounts, free healthcare, the YuLife app, a Cycle to Work scheme, and more.
* Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations.
* Proactively engaging with both new and existing customers to maximise sales opportunities and build strong relationships.
* Handling customer phone calls and emails with a positive and proactive approach.
* Carrying out general warehouse duties, including picking and packing orders, unpacking stock for booking into the system, and putting items away.
This is a full‑time, permanent role working 42.5 hours per week: Mon‑Thu 7:30 am – 5 pm, Fri 7:30 am – 4 pm (rotating late‑evening hours 5–8 pm on Thursdays).
* Industry or merchant experience is an advantage.
* Proven experience in sales or customer service.
* Excellent communication skills and confidence in customer interactions.
* Dependable team player, prepared to support all areas of the branch with a strong work ethic.
* Eagerness to learn, with a positive and enthusiastic attitude.
To apply, complete the application process on our careers page. We look forward to receiving your application!
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