Job Overview
We are seeking a proactive and personable Salon Assistant to join our dynamic team. This role offers an exciting opportunity to support daily salon operations, assist clients, and contribute to creating a welcoming environment. The ideal candidate will possess excellent communication skills and a passion for the hair industry, with opportunities to develop skills in areas such as shampooing, application of colour. This paid position is perfect for individuals eager to grow within a professional salon setting and deliver exceptional customer service.
Responsibilities
* Greet clients warmly and assist with their enquiries at the front desk
* Support stylists with their daily routines and client appointments
* Manage appointment scheduling and maintain the salon's booking system efficiently
* Assist with retail sales through upselling products and services to maximise client satisfaction
* Maintain cleanliness and organisation of the salon environment, retail areas
* Support with store management tasks such as stock replenishment and inventory checks
* Assist in providing specialised treatments such as application of colour when required
* Handle client queries professionally, ensuring an excellent customer service experience
Qualifications
* Previous experience in a customer service or front desk role within a salon or similar environment is desirable but not essential
* Strong communication skills with the ability to engage confidently with clients and team members
* Organised with excellent attention to detail and multitasking abilities
* A friendly demeanour with a genuine passion for delivering outstanding customer service
* Ability to work well within a team and support colleagues as needed
This position offers an engaging environment where your skills can flourish whilst contributing to our clients experiences. We welcome motivated individuals eager to learn and grow within the hair industry.
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Expected hours: 23 per week
Work Location: In person