We're looking for people to work part time or weekends who can have great conversations over the phone and online. Whether you have previous sales experience or are new to the sector, we will provide the necessary training to ensure you succeed.
This isn't cold calling; these are conversations with current or interested parties. Your role as a Call Centre Advisor is to turn those conversations into leads for our sales team.
The ideal candidate will be focused, enjoy working towards targets, have strong communication skills, and possess a fabulous telephone manner.
Responsibilities
1. Calling prospective customers at their request or speaking with them online
2. Listening to what our customers want and guiding them through our product ranges
3. Securing appointments for our sales team to meet customers and complete sales
4. Meeting set targets through product knowledge and excellent customer service
Requirements
1. Great verbal communication skills
2. Skills in telesales, retail, estate agency, or customer service are desirable
3. Basic IT skills
4. Ability to work in a team and follow directions
5. Self-motivation
Rewards
1. Competitive salary and performance-related bonus
2. 31 days holiday, increasing to 33 days after 2 years of service (pro rata)
3. Well-being benefits such as your birthday off annually, discounted gym memberships, cycle to work scheme, and online fitness classes
4. Frequent internal Call Centre incentives and rewards
5. Paid time off annually to volunteer
6. A wide variety of discounts and freebies for retail, cinema, theatre, food shopping, eating in and out
7. Discounted staff purchase scheme
Our company is committed to monitoring and aligning its policies with up-to-date government guidance on reducing the spread of respiratory infections in the workplace. Through our value of 'Succeed Together,' we are dedicated to promoting equality, diversity, and inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010, creating an inclusive working environment and culture for our employees.
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