Job Description
Systems and Innovation Manager
Location: Agile hybrid working/Liverpool L3
Salary: £56,100 • 35 hours
Team: Insight & Group Services
We’re recruiting a Systems and Innovation Manager to lead the development, optimisation and innovation of Prima’s business systems. This is a key role driving efficiency, improving user experience and ensuring our digital platforms are fit for the future.
You’ll oversee our core applications, guide the Innovation Team, and work across the organisation to deliver high-quality solutions that support customers, colleagues and wider business goals.
What you’ll be doing:
* Leading the implementation, development and ongoing enhancement of our business systems
* Driving innovation and best-practice approaches, testing and embedding new ideas
* Managing third-party system integrations, supplier relationships and software contracts
* Designing workflows automations and process re-engineering
* Overseeing systems-related projects from concept to delivery system documentation and user training
* Acting as the highest point of escalation for complex system issues
* Leading, mentoring and developing the Innovation Team
Technical environment you’ll work with:
This role works hands-on with a modern technical stack and a broad mix of integration and analytics tools, including:
* Microsoft Power Platform – Power Apps, Power Automate, Logic Apps
* Azure Data Flow and cloud-based automation
* SSMS, SQL, data warehousing and reporting
* System testing and validation
* API integrations using multiple authentication models
* Automation tools and system-to-system workflow design
* Third-party system integrations across the organisation
* Problem-solving, root-cause analysis and complex troubleshooting
* Business analysis and translating requirements into practical solutions
It would be beneficial if you also had knowledge of:
* Housing Management Systems
* Case management processes
* Repairs and asset management systems and workflows
We’re looking for someone with:
* Strong background in business systems and system implementations
* Technical expertise across SQL, SSIS, APIs, cloud technologies and workflow automation
* Excellent communication skills with the ability to translate technical detail into business language
* Proven project management experience
* A proactive, analytical and improvement-focused mindset
* Experience managing ICT or ICT Applications teams is not essential, and support will be provided if this is your first step into a management role
Make an impact with us
This is a fantastic opportunity to shape Prima Group’s digital future, lead a talented team, and deliver real innovation across the organisation.
Apply today and help us deliver smarter systems, better experiences and a more efficient way of working.
We will review applications as they come in and may close the advert early, so we encourage early applications