Job Title: General Manager – Fire Safety Operations Location: Richmond, North Yorkshire Salary: £40,000 per annum Employment Type: Full-time, Permanent Role Overview Senior operational leadership role within a UK fire safety business, responsible for the day-to-day running of operations and supporting the Director by taking ownership of workflow, delivery, and technical oversight. The role acted as the operational backbone of the business, ensuring fire alarm and emergency lighting services were delivered compliantly, efficiently, and to a high professional standard. Predominantly office-based, with occasional site attendance to scope works, support engineers, and resolve complex technical issues. Duties: Managed day-to-day business operations, ensuring smooth delivery from enquiry through to completion Oversaw job flow including quotations, scheduling, delivery, and close-out Supported senior leadership with operational planning and decision-making Ensured works were delivered safely, compliantly, and profitably Recruited, trained, and supported field engineers Prepared and reviewed technical quotations for fire alarm and emergency lighting works Undertook site visits to accurately scope maintenance, remedial, and installation works Provided technical guidance and support to engineers on conventional and addressable fire alarm systems Ensured all works aligned with BS 5839-1, BS 5266-1, and industry b...