The Value Stream Leader (VSL) plays a pivotal role in the workflow structure, providing direction and operational oversight across their assigned area. Responsible for defining and prioritising the work for their dedicated area, the VSL ensures Area Leads have a clear and actionable workload to drive On Time Delivery (OTD). By acting as the primary liaison between customer services and production, the VSL maintains up-to-date order status visibility and supports the resolution of operational issues. This role enables Area Leads to focus on technical execution, quality standards, and team development by ensuring effective coordination of workflow management.
Key Responsibilities:
Define, prioritise, and communicate the work pipeline priorities for designated value stream
Provide Area Leads with clear, actionable worklists aligned to customer and business priorities
Support Area Leads in resolving operational and production issues that impact On Time Delivery
Drive continuous improvement initiatives within the value stream to enhance quality, ...