People & Culture Officer
Department: People & Culture
Employment Type: Permanent - Full Time
Location: Guernsey
Reporting To: People & Culture Assistant Manager
Description
Responsibility for the provision of administration and support services relating to all aspects of the people function across the trust group. A contributor in the development of various systems in line with new initiatives and/or improvements along with a proactive approach in relation to continued enhancement of processes. Confidentiality must always be maintained.
The Responsibilities
Employee Journey
* Preparing correspondence and documentation across the employee life cycle and respond to and resolve day-to-day queries from employees
* Administration of the medical insurance scheme and the staff pension plan, liaising as required with the brokers assigned
* Researching and assisting with the organisation of wellbeing events and initiatives in line with the wellbeing strategy
* Active involvement throughout the full recruitment process, which will include advising managers on recruitment matters and undertaking interviews, as required, along with responsibility for the on-boarding and induction of new employees
* Processing the monthly payroll along with the submission of the monthly returns
General Housekeeping
* Collating data required for the Polymetrix salary survey submission along with analysis of the results
* Resolving staff matters, sometimes of a difficult and sensitive nature, along with advising managers and Directors on the best course of action, together with an awareness of when a matter should be escalated to a more senior team member
* Adhering to laws relating to employment, compliance and GDPR as well as in-house policies and procedures
* Assisting with the preparation of reports and statistics, as required
* Performing 4-eye checks in relation to draft correspondence, policies, procedures, payroll, recruitment offers, calculations and payments
* Developing Pinpoint and People HR and ensuring that team members and the wider firm have the necessary training/training guides
* Contributing to the agenda for weekly team meetings, ensuring that actions points assigned are followed up
* Delivering ad-hoc projects as may be assigned
You
* Very good technical knowledge and understanding to enable efficient delivery of a range of activities within the People and Culture arena
* Will have attained Level 3 CIPD Certificate and may be working towards Level 5 CIPD Diploma along with meeting your CPD requirements
* Solid understanding of local employment legislation and best practice along with an awareness of legislation within Switzerland, Cayman and UK
* Effective communication skills and the ability to converse with a range of people along with the ability to produce documentation of a slight to moderately complex nature with high attention to detail and accuracy
* Ability to identify and resolve slight to moderately complex issues, with support and direction
* Pro‑active and self‑sufficient to meet deadlines and objectives, with support and direction as required
* Ability to work to specified standards and service levels along with demonstrating a wider thought process around tasks. Such as potential impact of actions and associated risk
* Lead by example by evidencing a positive and committed approach
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