FE Tech is a trusted Learning Technology Marketplace, bringing together suppliers, users and enthusiasts across further education. We help organisations adopt and embed AI, learning technology and digital transformation in practical, meaningful ways - that create real ROI.
We’re looking for a proactive, technical and results-driven candidate to deliver FE Tech customer projects focused on AI, learning technology and digital transformation.
This role sits at the intersection of strategy, technology and execution. You’ll work directly with customers to identify challenges, shape solutions, and support adoption of off-the-shelf tools - with light-touch configuration and delivery management.
What you’ll do
The role includes, but is not limited to:
Discovery & Strategy
* Working with customers across multiple sectors to understand business, operational and learning challenges
* Analysing complex data, insights and identifying where AI, automation and learning technology can deliver measurable value
* Translating challenges into clear, realistic digital and AI-enabled solutions
* Designing practical roadmaps that balance ambition with delivery
Solution Design & Light-Touch Execution
* Selecting and implementing off-the-shelf AI, automation and learning technology products
* Configuring platforms, workflows and integrations at a light-touch level (no heavy engineering required)
* Supporting proofs-of-concept, pilots and early-stage deployments
* Knowing when to execute directly and when to involve specialist partners
Technology Integration & Ecosystems
* Supporting customers operating within Google Workspace, Microsoft 365 and Apple environments
* Understanding identity, access, onboarding and system management at a practical level
* Helping customers integrate AI and learning tools into existing digital ecosystems
* Acting as the bridge between business goals, technology capability and end users
Customer Engagement & Delivery
* Acting as a trusted, outward-facing consultant for FE Tech customers
* Managing customer relationships through the full lifecycle: discovery, design, delivery and optimisation
* Working closely with AI, edtech and digital learning partners
* Supporting change management, adoption and user confidence
* Desirable: comfortable facilitating customer enablement/ training sessions covering technical and AI-related topics
Insight & Growth
* Staying up to date with AI, learning technology and digital transformation trends across sectors
* Sharing insights and best practice with customers and the wider FE Tech community
* Contributing to the growth and reputation of FE Tech as a trusted AI and digital transformation partner
What we care about
We don’t care about degrees or 'perfect CVs'.
What does matter:
* Experience working with AI, automation, digital learning or transformation initiatives
* Strong understanding of modern SaaS platforms and how they integrate
* Practical working knowledge of Google, Microsoft and Apple ecosystems
* Confidence translating between technical concepts and business outcomes
* Comfort executing light-touch configuration and integrations
* Curiosity, adaptability and a desire to stay ahead in a fast-moving space
If you have the desire, attitude and capability to succeed...we’ll back you.
Why FE Tech
You’ll join a growing organisation with big ambitions - and the opportunity to shape customer success, delivery standards, and how FE Tech is seen as a trusted partner in AI and digital learning transformation.