We are actively looking to engage shipping, freight and European transport professionals with a passion for freight forwarding for a new role as an Import & Export Coordinator (Nights) in Redditch, West Midlands. This role is a night‑shift based opportunity (across 4x nights per week).
Client Details
My client is an SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast‑pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. The client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.
Job Description
As an Import & Export Coordinator you will report to the International Shipping & Freight Manager on a daily basis. You will be responsible for the following areas across the Redditch, West Midlands office:
* Managing the pricing, quoting, booking and file monitoring of freight across import & export across air, sea & road freight.
* Managing air, sea & ocean freight import and export bookings including pricing, quotations, end‑to‑end shipping and customs documentation.
* Developing and building relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients business requirements.
* Informing customers about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods.
* Handling customs entries (EUR1's / ATR1's) and arranging billings for VAT/Duties.
* Documents of Operations and transportation (booking, airway bills and loading confirmation).
* Nominating carriers, airlines and GSA in line with rates, OTIF value and customer requirements in line with a variety of INCOTerms.
* Working 4x nights per week.
The Ideal Candidate
The successful candidate will have an expansive background in either air, sea or road freight forwarding industry. The ideal Import & Export Coordinator will have the following skills and experience:
* 2+ years experience in freight forwarding, transport planning.
* Experience of pricing, quotation and planning customer deliveries across air, sea or road freight forwarding.
* Desirable experience of customs compliance (not essential).
* Excellent customer service experience.
* Knowledge of INCOTerms is advantageous.
* Ability to work 4x night shifts per week.
* Commutable to Redditch on a hybrid basis.
What's On Offer?
* £33,000-£35,000
* 32 days annual leave
* Company bonus / profit share
* Comprehensive company benefits account.
* World-class training & development and large opportunities to progress.
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