Sight Concern Bedfordshire is looking for an experienced Triage Officer to join our successful, experienced and expanding team based in Luton and Bedford - Office based with some home working. You will join us on a part time, 12-month fixed term contract and in return, you will receive a competitive salary of £12.60 per hour (£24,309 FTE) plus 25 days holiday, 6% pension contribution.
Sight Concern Bedfordshire is the leading local charity supporting people affected by sight loss in Bedfordshire, through a wide range of tailored services and support.
Founded in 1999 our purpose of enhancing the independence and quality of life for people living with sight loss in Bedfordshire is at the centre of everything we do.
About the Triage Officer role:
As a Triage Officer you will provide a central point of access responding to initial external enquiries and requests for information from Service Users. Assisting with the service delivery by screening all incoming enquiries and referrals, identifying initial needs and uploading details to our system whilst providing support to deliver an effective understanding of Sight Concerns Services.
Responsibilities as our Triage Officer will include:
1. Acting as the central access point for the charity, responding to initial external e...