Overview
We are looking for an experienced and enthusiastic Data Analyst to join the Digital Resources division. The aim is to boost overall sales of our digital product portfolio and the productivity of cross-functional teams, through the supply of reliable data.
Responsibilities
* Sales reporting and analysis: Collect sales data and evaluate performance based on KPIs, supporting BDR's MD and the broader editorial and sales teams with requirements.
* Provide benchmarking for editorial teams that is evidence-based and data-driven.
* Prepare gap analyses by product that identify target institutions.
* Ensure compliance around data integrity, for example around subject codes.
* Report and track the growth of the global customer base by type and region, tracking success against predetermined benchmarks.
* Provide regular, standardised sales reporting on individual products/platforms for Product teams and content partners (where required).
* Guide the sales team in entering accurate opportunities forecasts in Salesforce and generate reports showing variance against Salesforce opportunities.
* Assist in creation of reports for Salesforce clean-up projects.
* Run and distribute sales reports for use in meetings as required.
* Liaise with the sales team to ensure Salesforce opportunities are correctly annotated (e.g. new business instead of renewal).
* Support Account Managers with the provision of COUNTER usage reports for customers, as required.
* Work with IT as appropriate to further improve Salesforce automation and create reporting efficiencies, as appropriate (for example, Tableau).
* Work with the broader team on lead generation, including through use of AI technologies.
* Support the BDR sales team by acting as a check on data that the team are sending to accounts, for example pricing updates.
* Cognos sales reporting as required.
* Usage reporting and analysis: Work with Product Innovation team to improve usage reporting/analysis that tracks all subscriber usage by product on a quarterly basis, actively identifies "at risk" accounts.
* Prepare monthly usage reports for key clients.
* Supply usage data relating to existing products and product portfolios, including for new product proposals.
* Work with IT Team on setting up usage dashboards in Data Studio.
* Operations support: Work with sales and marketing teams to help develop methodology for tracking campaign activity including sales against target (value and units) and new trials.
* Provide training and support for any new usage systems.
* Look for a way to improve usage reports including learning new systems.
Qualifications / Skills
* Highly numerate with strong data manipulation and reporting; highly proficient in Microsoft Excel.
* Flexible approach with ability to work under pressure and to tight deadlines, responding swiftly to different demands from the business and prioritising workload.
* Excellent understanding of systems and how to manage them to facilitate workflows.
* Ability to understand commercial goals for products and people skills to help the broader team to achieve these.
* Strong communication skills, both written and oral, with ability to communicate at all levels.
* High standard of work with attention to detail.
* Ability and desire to understand and improve processes.
* Self-starter, organized and a good problem-solver, able to eliminate obstacles through creative and adaptive approaches.
* Team player.
* Salesforce and Tableau experience or desire to learn.
* Familiarity with SQL.
* An interest in the development of digital technologies for the publishing industry.
* Experience with Google Analytics and/or other website usage analytics packages.
* Understanding or experience with accounting is a plus.
Benefits & Working Pattern
* Bloomsbury values life-work balance and offers flexible working options. This full-time role is in the office 2 days per week (Wednesdays and Thursdays) with a core hours policy of 10:00 am to 3:00 pm, and flexible Fridays throughout the year.
* Working pattern: hybrid (2 days in office / 3 days home-based) or fully office-based if preferred. Allocated office days: Wednesdays and Thursdays.
* Salary Pay Range: £37,500-£42,500 per annum depending on skills and experience.
* Location: Bloomsbury office, 50 Bedford Square, London, WC1B 3DP.
* How to apply: Please apply with a CV and covering letter addressed to Human Resources via the 'APPLY NOW' button by 24 September 2025. Bloomsbury reserve the right to close the role early if we exceed the required number of applications.
* Benefits: 25 days holiday; 3.5 days Christmas company holiday; Two paid Personal Wellness Days; Flexible Fridays – take Friday afternoon off by working an additional 3 hours and 45 minutes earlier in the week; Work Anywhere Fortnight – up to two weeks; Season Ticket Loan; Sharesave Scheme; AXA Healthcare; Peppy Health App; In-house doctor; Eyecare Voucher Scheme; Employee networks and Mental Health support.
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