Job overview
We are recruiting for a Nurse Team Manager who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The Children’s Emergency Department (CED) & Children’s Assessment Unit (CAU) are co-located units delivering all aspects of emergency care as well as a Children's Urgent Care Centre (UTC).
In October 2022 we expanded and refurbished and as such are looking to expand our nursing team including our Nurse Team Manager posts to support clinically and managerially our growing nursing team.
Our friendly and talented team work flexibly between both the CED and CAU, and provide high quality emergency care to children and young people presenting with a broad spectrum of conditions.
CED has a separate Children's UTC area which is predominantly staffed with Children’s Emergency Nurse Practitioners and provides care to children and young people with minor injuries and illness.
Care is provided to acutely sick and injured children through the use of a major’s area which consists of 6 bed spaces. The department also has a dedicated ambulance entrance and a 2 bedded resuscitation area.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
The post holder will provide effective leadership, clinical expertise, knowledge, advice, and positive role modelling.
To innovate, develop, facilitate and supervise excellent standards of safe,
individualised, holistic care that is evidence based, in consultation and partnership with the Child/Young Person (CYP), their family/carers and the Multi-disciplinary Team (MDT).
To have continuing responsibility for the effective and efficient operational management of the above services within allocated resources.
Be accountable for the quality, delivery and monitoring of robust, infection control measures, nursing standards and nursing quality and patient experience indicators within all areas of day services.
Working for our organisation
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
* Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation, and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications/Training
Essential criteria
* RSCN/RN Child with current NMC registration
* Recognised Teaching and Assessing qualification
* Evidence of ongoing dynamic professional development and application to practice
* EPLS or APLS or equivalent
* Appraisal training
* Level 3 Safeguarding training
Desirable criteria
* Degree/Masters in Nursing
* Management qualification
* Leadership course
Previous Experience
Essential criteria
* Significant post-registration experience in general Paediatrics at a junior management level
* Experience and evidence of effectiveness in co-ordinating and managing patient care, the shift/unit and team.
* Ability to prioritise, organise work load and delegate and supervise tasks appropriately
* Evidence of implementing and managing change
* Evidence of previous experience and efficacy in mentorship, teaching and assessing
* Ability to analyse, resolve issues and make sound judgements on clinical issues, using initiative, whilst demonstrating an awareness of own limits
* Experience of handling adverse incidents and complaints
* Personnel management including recruitment, retention and appraisals
Desirable criteria
* Previous management of a ward/unit at Band 7
* Evidence of implementation of audit/research recommendations
* Budget and resource management
Skills
Essential criteria
* Excellent communication skills, both verbal and written
* Negotiating skills and ability to build collaborative relationships
* Ability to work across professional team and organizational boundaries.
* Excellent Leadership and Management skills
* Accredited appraisal skills
* Advanced competency in nursing skills, Central line management, Advanced Paediatric Life Support
* Evidence of practical application of Trust and national documentation standards
* IT skills
Desirable criteria
* Budgetary management
Knowledge
Essential criteria
* Sound theoretical and practical knowledge of acute/chronic Paediatric care and National standards
* Standard setting – development of Guidelines/Protocols
* Audit processes
* Up to date knowledge of: 1. NMC Code 2. Safeguarding Children processes 3. Hand hygiene and Care bundles 4. Health and safety awareness 5. Clinical Governance and quality assurance issues 6. Risk management 7. Equality and Diversity 8. HR Policies
Desirable criteria
* Experience of managing HR issues e.g. poor performance etc
* SafeCare
Other Requirements
Essential criteria
* Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff
* Role model our Trust values every day
* Experience and evidence of engagement around the equality, diversity and inclusion agenda. Able to actively support the development of a culture that recognises and promotes equality, values diversity, and actively leads by example in deploying these qualities. Understands the impact on equality, diversity and inclusion issues in all aspects of service delivery and planning
* Exemplary personal standards of conduct and behaviour
* Ability to enthuse and motivate self and others
* Ability to initiate, manage and sustain change
* Effective time management
* Flexibility and responsiveness to change
* Ability to remain calm and focused under pressure in order to maximise outcomes
* Evidence of actively encouraging participation of all staff
* Ability to empower others
* Evidence of self-awareness and reflective practice
* Ability to perform under pressure