Owens Group is a fast developing, multisite organisation, with a large diverse customer base, making this an exciting opportunity.
Shifts available
Monday- Friday
Working hours
06.00-15.00 - week one, 10.00-19.00 week two on rotating basis
To take responsibility for the timely traffic planning of routes and scheduling delivery times to ensure that the customer receives a first class service in a cost effective way.
Responsibilities and Duties
Key Accountabilities
* Carry out tasks largely unsupervised to cost and quality standards
* Plan ahead - tasks and resources. Liaise with internal/external customers to resolve problems.
* Collect, analyse and distribute information/data.
* Provide professional/specialist advice both internally and externally.
* Developing relationships with external customer.
* Specify and ensure levels of support service are in place.
* Prioritise and co-ordinate workloads
* Completion of tasks to time and quality standards
* No customer complaints Working to budgets
* Successful working partnerships with customers, internal and external
* Delivering the right advice in a timely manner Achieving respect of others about your competence.
* Practising safe working procedures.
Specific Key Accountabilities
* Working with customers/suppliers/drivers and other traffic desks, planning routes and scheduling delivery times to ensure the smooth running of the operation
* Prioritising workload, route planning driver brief and de-brief
Liaise With Other Depots Within The Company
* Driver communication and monitoring
* Strong organisational skills for planning schedules, journeys and loads
* Proactively work to reduce late deliveries and missed time slots
* Ability to work flexibly and to make decisions quickly
* Excellent communication skills and the ability to deal with people at all levels
* Maintain computerised system Stirling. Have the skills to use excel spread sheet
* A good understanding of transport regulations currently in force
* Good geographical knowledge
* Booking driver agency staff depending on workload
* Must monitor Compliance and work with drivers and Compliance to eliminate infringements
* Must ensure that all drivers are aware of SAFED, and be actively involved in improving SAFED achievements to goals
* Must be an integral part, and is responsible for employee health and safety
* Ensure that vehicles and trailers are available in a timely manner to adhere to Compliance and inspection requirements
* Provide general support appropriate to the management when require
Specific Qualifications / Job Training
* Experience of working at a similar level.
* CPC holder desirable (National) but not essential
* Job specific qualification preferred
* Specific Experience
* Traffic Management
* Dealing with VOSA Compliance
* Problem solving/logical thinking
* Working unsupervised, continually managing time and prioritising work to meet tight deadlines.
Specific Skills
* Computer skills, Stirling (desirable), Excel
* Good communication skills, interaction at all levels internal and external.
* Geographical knowledge
* Team player with a flexible 'Can Do' attitude
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