Salary: £25,000 - 27,000 per year Requirements: IT Support experience Strong communication skills Must be commutable to Loughton Responsibilities: Troubleshooting issues Managing multiple IT support tickets Ensuring SLAs are met Learning from industry experts to enhance skills Technologies: Support Azure Cloud Hardware More: We are an award-winning support company that has experienced rapid growth while working with luxury brands. We pride ourselves on our tight-knit company culture and offer extensive software training that goes beyond the basics. In this role, you will handle support tickets, ensuring that SLAs are met, and provide support and implementation services to clients. You'll have the opportunity to resolve helpdesk issues and support Microsoft Operating Systems. Our client base includes well-known brands, allowing you to build rapport and approach each day with fresh challenges. We are looking for an IT Support Engineer or someone with similar experience who is eager to progress their career and work closely with industry experts. Our dedication to professional development will help springboard your career in a supportive environment. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary range is £25,000 - £27,000, plus overtime, progression opportunities, and company benefits. The offered remuneration will depend on your experience, qualifications, and skill set. last updated 8 week of 2026