A leading IT services firm in Peterborough is seeking a 3rd Line Engineer to provide advanced technical support. You will resolve complex issues, manage incidents, and assist in project delivery. The ideal candidate has 3-5 years of experience in SLA-driven environments, has familiarity with Microsoft 365, AWS technologies, and ITIL best practices. This full-time role offers an exciting opportunity to influence and develop IT services while upholding high standards of customer care.
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