Job Description
Are you ready to make a meaningful impact in a data-driven environment?
As a Platform Engineer in our Retail Technology team, you’ll be at the heart of delivering reliable, secure and high-performing data engineering services. You’ll work closely with product teams, third-party providers and internal stakeholders to ensure our platforms run smoothly and deliver great outcomes for our customers.
What you'll be doing:
* Monitoring and supporting environments to identify and resolve issues
* Managing incidents, problems, requests and changes across services
* Operating access control processes and managing joiners, movers and leavers
* Leading quality assurance and control activities across data services
* Building strong relationships with service providers and IT teams
* Identifying and mitigating risks through appropriate governance
* Reviewing system and process changes to assess customer impact
* Embedding fairness and value principles across our application estate
Qualifications
Who we're looking for:
* Knowledge of ITIL Framework, Agile product models and AWS
* Experience in IT Operations and first-line support for data services
* Familiarity with SQL, monitoring tools and ServiceNow
* Experience with data warehouses, ETL/ELT and streaming processes
* Strong documentation and process improvement skills
* Any experience with Access Management would be a huge plus!
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
* The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
* Generous pension contribution
* Life assurance
* Healthcare Plan (permanent employees only)
* At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
* Competitive family leave
* Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
* There are the many discounts we offer – both for our own products and at a range of high street stores and online
* In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Additional Information
At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.
If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.
It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.