Environmental Information Data Manager
Location: Lingley Mere, Warrington (Hybrid)
Employer: United Utilities
Salary: Competitive + Excellent Benefits
United Utilities is proud to serve millions of customers across the North West, delivering water services that protect public health, support communities, and safeguard the environment. As we continue to strengthen our environmental transparency and data governance, we're looking for an Environmental Information Data Manager to join our team at Lingley Mere.
This is a high‑profile, fast‑paced role at the heart of how we manage, analyse, and publish environmental information. If you thrive in regulated environments, enjoy solving complex data challenges, and want to make a meaningful impact on environmental accountability, this is a role where you can truly shape change.
The Role
As the Environmental Information Data Manager, you'll be a senior member of the Environmental Information team, responsible for ensuring the accuracy, integrity, and transparency of the data that underpins our Environmental Information Request (EIR) responses.
You'll work closely with business leads, data owners, and governance teams to ensure our environmental information is robust, well‑understood, and communicated clearly. You'll also play a key role in identifying data issues, driving improvement programmes, and ensuring our external reporting is accurate and trusted.
This role combines technical data expertise, regulatory awareness, and strong stakeholder engagement ideal for someone who enjoys working across a wide network and influencing positive change.
What You'll Be Doing
Leading the preparation and delivery of high‑quality, data‑driven responses to Environmental Information Requests.
Ensuring all responses are accurate, timely, and supported by validated data and clear commentary.
Analysing environmental datasets to understand trends, gaps, risks, and improvement opportunities.
Working with the Data Governance team to identify data requiring improvement and driving improvement programmes across the business.
Monitoring team performance and producing management information for internal audiences.
Ensuring all external environmental performance reporting is accurate and up to date.
Identifying datasets suitable for proactive publication to support transparency.
Collaborating with stakeholders across operations, legal, communications, and regulatory teams to ensure risks are understood and managed.
Supporting risk assessments for sensitive or potentially negative information, ensuring appropriate internal escalation.
Top Priorities (5 Key Focus Areas)
Drive continuous improvement by enhancing processes, accuracy, governance, and service quality.
Collaborate with business managers to review risks and develop action plans for emerging issues.
Improve data collection and validation processes to support robust and efficient EIR responses.
Support ongoing data quality initiatives, ensuring environmental information is reliable and well‑governed.
Produce and present management information on EIR activity for internal and external audiences.
Essential Qualifications & Experience
Degree or professional qualification in a numerate or technical discipline.
Experience in water, wastewater, or customer‑focused operational environments.
Regulatory experience within a public‑sector or regulated organisation.
Strong reporting and analytical experience.
Desirable Qualifications & Experience
Knowledge of statutory obligations around Environmental Information Reporting.
Understanding of wider regulatory regimes relevant to the water sector.
Ability to engage and collaborate effectively across all levels of the business.
Experience leading performance in high‑pressure, time‑sensitive environments.
Strong stakeholder management skills, ideally gained in public‑sector settings (local authorities, NHS, police, government bodies).
Understanding of environmental regulations, EIR/FOI processes, and ICO expectations.
Why Join United Utilities
You'll be part of a purpose‑driven organisation that invests in its people, its communities, and its environment. Our benefits include:
26 days' holiday rising to 30 with service, plus bank holidays
Up to 20% bonus
£5,000 car allowance
Up to 14% employer pension contribution (21% combined)
Company‑funded healthcare plan & private medical
Gym discounts, EV car scheme, ShareBuy and flexible benefits
Enhanced parental leave
Mental health first aiders and employee assistance support
We're committed to building an inclusive workplace that reflects the communities we serve. If you need adjustments during the recruitment process, we'll support you.