Overview
DFS is a leading sofa retail specialist in the UK. Since 1969, we have been creating and selling sofas that reflect people’s unique styles and tastes. Our purpose is to bring great design and comfort into every home, in an affordable, responsible and sustainable manner. We offer flexible working patterns to help you balance life and work. This role includes earning potential with a great basic salary and uncapped commission on everything you sell, plus a monthly NPS bonus based on customer satisfaction.
DFS is an equal opportunities employer committed to building a workplace that reflects the communities we serve. We celebrate diverse voices, champion inclusion, and support our colleagues through networks and partnerships that drive positive change.
What You'll Be Doing
* Connecting with our customers and creating a warm, welcoming space in store.
* Recommending our products through real, honest conversations and ensuring customers know everything they need to know about the product and available extras.
* Taking pride in your space, keeping the store looking great and welcoming for customers.
* Being part of a supportive, fun team that celebrates success and helps each other grow.
The Role
Never worked in sales before? No problem — we’ll provide all the training you need. If you have the confidence to chat, curiosity to learn, and drive to do your best, we’ll show you the ropes. We’re looking for team players who bring personality, take pride in doing a great job, and enjoy helping customers feel right at home.
Interview process
* A phone chat with our Talent Team (quick intro).
* An in-store interview with your future Manager.
For handy details, see Your Pathway to a DFS Career on our Careers site.
Benefits
* Uncapped commission on sofas, beds, mattresses, and extras; the more you sell, the more you earn. A monthly bonus rewards customer service.
* 30% colleague discount across DFS and Sofology products.
* Generous holiday allowance (with option to buy more).
* Enhanced family leave and a paid volunteering day.
* Ongoing training and career development.
* Wellbeing support, including access to healthcare services, an Employee Assistance Programme, and discounted gym memberships.
* Group pension and Sharesave scheme.
* Life assurance and company sick pay for peace of mind.
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Technology, Information and Internet
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