* Lead and coordinate to deliver the IT capabilities that enable Heathrow to meet its strategic priorities.
* Drive project delivery plans, ensuring successful handover into business-as-usual operations.
* Collaborate with sponsors and stakeholders to define business needs, scope, and expected outcomes.
* Anticipate and manage risks, removing blockers to keep projects on track.
* Set up effective governance structures and represent projects at key investment and decision-making forums.
* Manage contracts and supplier relationships, ensuring compliance with procurement standards and delivering value.
* Report with clarity and accuracy on progress, risks, budgets, and overall performance.
* Champion safety and wellbeing, creating a compliant and positive working environment for all involved.
Proven success leading the delivery of multiple, large-scale projects (multi-million-pound in value), using both agile and waterfall methodologies.
* Background in complex, fast-paced environments, ideally where technology enables business transformation.
* Experience working with suppliers and outsourced models, taking accountability for delivery outcomes.
* Confidence in financial management and commercial negotiation, ensuring projects deliver value for money.
* Excellent communication and influencing skills, with the ability to build trust, balance stakeholder needs, and drive delivery forward.
* Strong decision-making ability, particularly in ambiguous or high-pressure situations.
* Proactive leadership style - motivating teams and partners to achieve shared goals.
* Resilient and accountable, able to take ownership while constructively challenging ways of working.
* Adaptable and agile - quick to learn, flexible to change, and keen to drive improvement.
Desirable skills and experience
* Familiarity with project management disciplines such as risk management, change control, quality management, and test management.
* Successful engagement with senior or challenging stakeholders.
* Experience in aviation, logistics, or regulated environments.
* Exposure to big data, cloud, or automation programmes.
* Experience working in a matrix organisation.
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