The Keysoe Therapy and Wellbeing Centre is a special place where the devoted ponies and animals provide a form of animal therapy to children and vulnerable adults. Due to planned expansion, we are now searching for a compassionate and highly-organised Activities & Events Coordinator to join the team. The Activites & Events Coordinator will be at the heart of our customer operations, managing events and providing outstanding customer care. From liaising with individuals to ensure each client requirement is being catered to, through to coordinating larger scale charity campaigns and events supporting the customer at every step. This role will also be responsible for posting captivating social media content to keep our followers up-to date. About the Role: Event organisation; working closely with charities and other external organiser's to coordinate animal activity, ensuring all necessary documentation (e.g. risk assessments, insurance & relevant documentation) is in place. To promote the range of services available to clients. Welcome clients and attendees on-site, ensuring they have all the necessary information for a memorable experience. Coordinate between multiple departments to ensure all event/customer expectations are achieved. Capture the excitement of events by taking photos and creating engaging social media posts, blending marketing-provided content with on-the-spot updates. Provide ad-hoc administrative support across the business, ensuring smooth day-to-day operations, to include booking meetings, welcoming visitors and any other task required. About You: Strong business administration skills Excellent English language skills, both written and verbal. Ability to communicate in a second language is preferable but not essential. Ability to provide a VIP customer experience. Professional and personable, the ideal candidate is presentable, confident, and approachable, with excellent interpersonal skills. Organised and adaptable with a proven ability to manage multiple tasks efficiently in a fast-paced environment. Experience in using all Microsoft office tools and other customer management systems. Experience of creating engaging social media content to promote events and activities. All team members have a responsibility to demonstrate and advocate company values at all times; teamwork, respect, integrity, learning & sharing. This role will require an enhanced DBS check on a frequent basis. Therefore the holder of the role must satisfy the evolving requirements of the DBS certification. Please note that we do follow a safer recruitment policy for the ongoing safety of the service users, full details can be found within our safer recruitment policy on our website.