Job Summary
We are seeking passionate duty managers to be responsible for supporting the Manager in the smooth running of the leisure facilities at Chesham Moor which includes the Open-Air Swimming Pool, Gymnasium, tennis courts and multi sports area, this will include reception duties and administrative work.
Duties and Responsibilities
* To assist in leading the workforce at the Chesham Moor, ensuring they are suitably trained and supported to deliver their operational role.
* To assist the day-to-day operation of the facility in compliance with the normal operating procedures and where required the emergency action plan.
* To be responsible for the standards of maintenance of the building and associated facilities, ensuring any issues are reported, allowing reactive repairs to be completed quickly.
* To be responsible for the standards of health and safety in the delivery of the operation of the building and the services, ensuring all aspects of risk assessment have been undertaken and actions delivered.
* To assist with servicing customers in the café if and when required.
* Be responsible for instructing the members on the safe use of equipment and inductions.
* Support the management of the pool plant operation, ensuring regular maintenance tasks are undertaken according to schedule.
* To be responsible for the cash handling and cashing up of daily takings for the centre.
* Ensuring shift patterns are produced and appropriate cover is available.
* Ensure your training and competence is achieved and maintained.
* To help with the delivery of the apprenticeship programme.
* To respond efficiently to general centre queries, by telephone, email and at the centre reception
* Being a key holder, you will need to ensure the building is opened and ready to use the start of the day. At the end of the day making sure the buildings alarm is set, all doors are locked. The building is ready to use the next day.
* A good understanding of the membership and booking system.
* To check the safety of equipment in areas of responsibility and report any damage or malfunction of equipment.
* To interact with the public responsibly and welcome all users of the facilities promoting a positive image of Chesham Moor by the provision of high-quality customer service.
* To undertake lifeguarding duties on pool side if required.
* To represent the Town Council at all times by wearing appropriate uniform and to be courteous and helpful to both customers and fellow employees
* Upon instruction from the Centre Manager, assist with the management of the site in respect to marketing (particularly social media promotion); sales from the cafe; collation of data sensitive information and stock-taking and ordering of consumables.
Qualifications:
* NPLQ Certificate
* Level 2 Gym Instructor
* Pool Plant Operation Certificate
* First Aid at Work Certificate
* Commitment to continuous professional development.
* Current driving licence.
Experience / Knowledge:
* Managing the operation of a leisure facility.
* Managing the performance of a leisure team.
* Leading on health and safety within a leisure facility.
* Completing maintenance and compliance checks.
* Implementing policies and procedures.
Skills:
* Ability to inspire, influence, command trust and lead colleagues and stakeholders.
* Ability to work in partnership.
* Ability to be resilient and adaptable.
* Ability to assess strengths and weaknesses in own work and the work of colleagues.
* Ability to predict, anticipate, interpret, and manage change.
* Ability to display strong interpersonal skills.
* Ability to use Microsoft Office suite of products and other such systems
Job Types: Permanent, Full-time
Pay: £13.26-£13.47 per hour
Benefits:
* Company pension
* On-site parking
Work Location: In person
Application deadline: 24/10/2025