Look towards the fuchsia and spring into action! It's Thyme to find a new role?
gap personnel are currently working in partnership with Thompson & Morgan, who are an internationally renowned supplier of Seeds, Plants, and gardening equipment operating from their site in Ipswich, Suffolk.
Customer Service Advisor
Type: Temporary Ongoing (February– August)
Hours: Full time 09.00-17.00 5/7 days availability required
Pay: Basic hourly rate of £12.38 per hour
After 12 weeks, Overtime pay over 40 hours is paid at £18.57 per hour
Location: Ipswich, Suffolk
The role of a Customer Service Advisor is to be the first point of contact for the business, taking orders and dealing with queries whilst ensuring an outstanding experience for the customer.
Working in a busy Contact Centre, you will join a vibrant team as they navigate their fast-paced horticultural season. The team are fully focused on delivering the highest level of customer service and every interaction is seen as an opportunity to shine.
*This role is predominantly dealing with inbound contact. Whilst some soft selling will be expected, there is no cold calling involved.
As a Customer Service Advisor your duties will include but will not be limited to:
1. To handle inbound customer contact via telephone, ema...