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Delivery support coordinator

Prescot
Permanent
Raise The Bar
Support coordinator
Posted: 11h ago
Offer description

About Us

At Raise the Bar we design learning that lifts people up - apprenticeships, leadership development and bespoke programmes that help organisations and the people inside them reach their full potential. We're a fast-paced, ambitious team that cares about excellent delivery.


The Role

If you love organising, sweating the small stuff, and being the glue that holds great learning experiences together - this could be the role for you!

The role is offered as a 4-day working week working Tuesday-Friday (7.5 hours per day - 30 hours per week)


What You'll Be Doing

You will:

* Coordinate apprenticeship and bespoke training workshops - sending invites, updating trackers and consultant planners, managing breaks-in-learning and withdrawals, and keeping resources current on the learner portal.
* Coordinate day-to-day delivery for commercial programmes - issuing consultant contracts, arranging client consultant briefings, and shaping the level of involvement each client wants.
* Process Additional Learning Support assessments, update cohort trackers, brief facilitators ahead of workshops, and help collate learner surveys - keeping delivery inclusive and accessible.
* Provide administrative support - keeping the inboxes organised, responding to learner and client enquiries and generally keeping everything up-to-date and moving forwards


As you can see, we're looking for someone who's used to spinning lots of different plates, so you will likely have:

* Experience in a coordination, operations support, or administrative role
* Experience working with email, calendars, spreadsheets, and shared task systems
* Experience working with a high volume of varied enquiries from multiple sources
* Experience collaborating with important external stakeholders
* Awareness of Additional Learning Support needs, adjustments and implications
* Learning & Development industry experience (desirable)


Skills & Mindset

To thrive in this role, you'll need the following:

* Ability to prioritise effectively and manage tasks and expectations.
* Excellent organisational and project management skills, with a keen eye for detail.
* Resilience and adaptability in a fast-paced environment where agility matters.
* Professional communication that builds strong rapport with clients and the team.
* Confident managing multiple activities, deadlines and stakeholders at once.
* A can-do, supportive attitude - you're the kind of person people love working with.
* Aligned to our values of Energy, Growth, Collaboration and Innovation.


What You'll Earn

* Base salary: £21,200 per annum (30 hours per week over 4 days)


Why Join Raise the Bar?

We're a company that lives its values. That means:

* Energy - bringing positivity and passion to everything we do.
* Growth - investing in your development, as much as our learners'.
* Collaboration - working as one dynamic, supportive team.
* Innovation - leading the way in how apprenticeships are delivered.


Alongside being part of a passionate and forward-thinking team, you'll also enjoy:

* Flexible working (remote-first, with flexitime)
* Enhanced annual leave and Special Occasion Leave
* Wellbeing support from day 1 including Virtual GP & Counselling for you and your family


Safeguarding & Pre-Employment Checks

The successful candidate will be required to complete a range of pre-employment checks in line with our Safer Recruitment policy - including a DBS check, reference checks, and verification of qualifications where appropriate. We are committed to safeguarding and promoting the welfare of our learners.


Equality & Diversity

We are an inclusive employer and welcome applicants from all backgrounds.

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