About the Role Responsibility for day to day aspects of management of Hard Service, with primary focus on Scotland. Total ownership/accountability for the management of contracts within candidate’s remit. To provide a safe, clean and comfortable work environment for members, and maintain a visible presence and responsive service within the offices. Responsibilities: * Operational responsibility for day to day running of hard service contracts, to include delivery of planned and reactive maintenance. * Forward planning and, in conjunction with WFM Lead, management of finances for achieving financial targets, budget management and review. * Regular review of contracts/SLAs to include monthly meetings/quarterly reviews and reports with FM Lead. * Strong understanding of legal compliance to include H&S, energy, quality and environmental in line with responsibilities as outlined in the firm’s Management System. * Timely review and updates to HSE Log for relevant locations. * Maintaining of Contractors’ details, to include contracts/SLAs, insurances, records of site inductions, service reports, engineer competencies etc. * Reviewing facilities requests & validating supporting information and assisting with monitoring and management of associated workflow. * Maintaining details of existing contractor/supplier service agreements and identifying opportunities for re-tendering/securing cost effic...