A leading recruitment firm is looking for a proactive Shift Leader Service Desk Support Engineer to manage operations in a fast-paced IT environment. This role involves leading a team to provide 24/7 support and ensuring the resolution of IT issues while mentoring junior technicians. Candidates must have excellent leadership and technical support skills, along with the ability to handle complex problems effectively. Flexibility to work in a rotational shift pattern is essential. #J-18808-Ljbffr