Customer Service and Support role-
In Post
Job&Talent are recruiting experienced
Customer Service and Support
candidates in the Fareham area
We are looking for hardworking individuals with strong customer service skills to join our team. Our client is preparing for new business opportunities and is seeking core team members to support operations.
Requirements for the role:
Ability to work in a rapidly changing, fast-paced environment
Ability to work both independently and as part of a team in a physically demanding environment
A positive, 'can do' attitude with a focus on getting things right the first time
Excellent communication and interpersonal skills
Previous customer service experience
Admin experience
What we offer:
Starting rate: £12.50 per hour
Rota: Sunday-Thursday and Tuesday-Saturday cover
Hours: Likely 10:00 am-6:30 pm, 5 days per week (TBC)
£500 Bonus paid after 12 weeks for candidates demonstrating long term commitments.
Location: Fareham, PO15 5ST
Role responsibilities:
Act as the link between Customer Service and Operations, handling CEO/CS queries
Work with Operations to locate and resolve parcel issues quickly
Provide daily depot status updates, including a situation report (Sit Rep) for CSS to share with merchants and consumers
Support Operations communications on flagged issues (APM, Store, 2Door locations)
Undertake other resolution tasks as required by the Depot Manager
Please note:
This role requires long-term commitment.
If you are interested in the above
Customer Service and Support
role, please apply today
If you are looking to contact our onsite team, please visit the site locator on our website.
Job&Talent
do
NOT
charge any fees for our services.
Job&Talent
acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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