About Us
Sanipex Group is a leading supplier of premium lifestyle products for indoor and outdoor living, with a strong presence across the UK and internationally.
With over 30 years of experience, we support architects, designers, developers, and private clients through our retail, trade, and project channels. We are a dynamic and growing business, known for our high-quality products, strong customer focus, and collaborative culture.
The Role
We are looking for an experienced Field Service Engineer to join our UK team. This is a hands-on role combining field service, technical support, and workshop repairs.
You will travel across the UK supporting customers, diagnosing faults, and ensuring our products are installed and operating to the highest standards.
Key Responsibilities
Diagnose and repair plumbing and electrical faults on-site
Provide technical support to installers, contractors, and end users
Conduct root cause analysis and complete service reports
Manage warranty cases in line with company policy
Carry out workshop repairs and refurbishment of returned products
Support product testing, quality checks, and modifications
Work closely with Technical, Commercial, and Sales teams
Maintain company vehicle, tools, and equipment to a high standard
About You
Qualified plumber with recognised certification
Strong experience in bathroom installations and fault finding
Electrical knowledge (18th Edition preferred or equivalent experience)
Proven experience in a field service or service engineer role
Confident working independently across multiple sites
Strong problem-solving and diagnostic skills
Comfortable using reporting tools (Outlook, Excel, etc.)
Excellent communication and customer-facing skills
Full UK driving license and willingness to travel nationwide
What We Offer
Competitive salary
Company vehicle
Career development and training opportunities
A supportive and collaborative team environment
Opportunity to work with a growing international business
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