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About the Role
Lounges are unique places, made special by the brilliant people who run them. As a Supervisor, you'll support the management team to maintain this brilliance, delivering 14 great shifts with your team to ensure every customer leaves satisfied. Your exceptional supervision makes all the difference.
It's all about the bustle. You'll lead from the front, setting a high pace so the team delivers on time, every time. Attention to detail is key, and you'll strive to make your Lounge the go-to spot for the local community. This role is demanding but rewarding for those with the right drive and skills.
The Good Stuff
* Tips shared equally across the team, based on hours worked
* Staff food on every shift, regardless of hours worked
* 50% discount on food across all three brands from day one
* 28 days holiday (including Bank Holidays), pro-rata
* Competitions and incentives, including trips with our suppliers
* Christmas and Boxing Day off
* The legendary staff party - Loungefest
* Emotional and practical support via the Licensed Trade Charity
* Power over your pay with Wagestream
* Company pension scheme
* Long service awards
* Opportunities for personal development and career progression in a fast-growing business
What You'll Bring
* Experience as a Supervisor, Team Leader, or an experienced front-of-house team member ready to step into management, preferably with a background in restaurants, bars, cafés, or coffee shops
* Experience working in a bar environment with serving freshly made food and drinks
* A natural talent and passion for hospitality
* Highly driven and persistent in overcoming challenges
* Good literacy skills and excellent attention to detail for reporting on KPIs
* Strong communication skills to build rapport and trust
* Self-motivated, able to work at pace with minimal supervision, even under pressure
* Knowledge of best practices in sales building, forecasting, reporting, recruitment, HR, and NPS
If you'd like to learn more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
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