About Us
Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands.
Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, always looking for ways to innovate and improve.
We’re excited to be on the hunt for an impactful Product Manager to join our in-house team and own our Booking and Platform experience across our 2 industry leading hospitality brands.
The Job
Working in partnership with the Product Director, you will have ownership of the website booking and platform experience, product roadmap, strategy execution and delivery.
In a complex product area where availability, locations and payments meet, you will develop and execute a comprehensive digital product vision by creating an easy purchase journey with the strategic objective to drive increased bookings and kick-off the guest experience with excitement and anticipation.
You will be obsessed with the digital guest experience and be laser -- focused on understanding their motivations, behaviours and needs.
Key responsibilities will include:
* Alongside the Product Director, developing and executing a comprehensive digital product vision and roadmap, aligning with business objectives.
* Establishing and implementing success metrics, ensuring the team are aligned and are delivering against these pre-defined OKR’s.
* Staying informed of industry trends, best practices and perform regular competitive analysis.
* Conducting guest research across our ecosystem in venue and all digital touchpoints.
* Partnering with Design to conduct usability testing and collect customer feedback as required through the product development process.
* Working closely with the Product Analyst to interrogate behavioural data to review success of product releases and identify development opportunities.
* Driving and managing a continuous development environment and product lifecycle.
* Collaborating with cross-functional teams, including engineering, design, marketing, and operations, to define product requirements and specifications.
* Reporting on guest engagement across the ecosystem using reporting tools and presenting periodic reports to the team.
* Consistently apply product best practice and acting as an advocate of the product discipline.
To be successful in this role, you’ll:
* Have solid product management experience, ideally gained from the entertainment and/or hospitality industries.
* Have a proven track record of successfully leading and delivering complex products and outcomes, ideally in conversion.
* Be able to demonstrate a strong analytical skill set, along with the ability to translate data and insight into actionable product strategies and roadmaps.
* Have gained experience working in an agile development environment, employing iterative and data-driven methodologies.
* Have exceptional communication skills, with the ability to influence and collaborate effectively across different functional teams and stakeholders.
* Demonstrate a customer-centric mindset, with a passion for understanding customer needs and delivering exceptional user experiences.
* Have a natural entrepreneurial spirit, with the ability to thrive in a fast-paced and dynamic environment.
* Be a creative thinker and have a problem-solving mindset.
What you'll get
* Competitive pay, annual bonus
* Fusion working (our team are regularly in our venues, working collaboratively in our bright offices in Angel, or focusing on individual projects with work from home Thursdays)
* Staff discount in all venues (50% off Sunday, Monday, 25% off Tuesday – Saturday, and free game hire)
* Private healthcare
* Regular team socials
* Monthly learning and development classes, quarterly teambuilding events
* Summer and Christmas socials
* Help @ hand 24/7 health support
* Access to free therapy, nutritionists and physiotherapists
* Weekly lunch in venue
Fancy joining the family? Apply now