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Senior planning and operations manager

Oxford
University of Oxford
Operations manager
Posted: 24 August
Offer description

Senior Planning and Operations Manager

As a Senior Planning and Operations Manager, you will play a pivotal role in shaping the strategic direction of the University's IT infrastructure services. Reporting to the Director of Infrastructure Services, you will contribute to planning, governance, and operations that underpin the delivery of digital services across the University.

You will act as Executive Secretary to the Technology Portfolio Committee, managing its agenda, papers, minutes, and risk register, and ensuring effective communication of decisions. You will also lead financial planning and reporting within Infrastructure Services, including developing budgeting, forecasting, and costing models to support sustainable service delivery.

Working closely with service stream owners, programme managers, and senior stakeholders, you will drive continual service improvement, support supplier engagement, and contribute to IT governance and policy. This role offers a unique opportunity to influence decision-making at a strategic level, ensure the effective use of resources, and help deliver digital services that support the University's teaching and research.

You will be an organized, proactive professional with:

* Experience of committee management and providing senior administrative or planning support.
* Strong expertise in financial planning, budgeting, forecasting, and costing models.
* Proven ability in planning, risk management, and issue management.
* Experience in building and maintaining supplier and stakeholder relationships in a complex environment.
* Excellent communication, negotiation, and influencing skills, with the ability to engage effectively across diverse teams and senior stakeholders.

Spanning the historic streets of the "city of dreaming spires," the University of Oxford has been ranked the world's leading university for nine consecutive years. A place where centuries of tradition meet innovation, we offer you the chance to shape the future in an inspiring environment that promotes excellence.

Within IT Services, our Infrastructure Services group delivers and supports the University's core digital platforms, ensuring resilience, efficiency, and innovation across a complex IT landscape. We work collaboratively to enable world-class teaching, learning, and research through robust and continually improving IT services.

Benefits include:

* 38 days of annual leave (including public holidays), with options to purchase up to 10 extra days and additional leave after long service.
* One of the UK's most generous family leave schemes, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
* Flexible and hybrid working arrangements.
* Contributory pension scheme.
* Sustainable commuting options, including cycle loans, discounted bus travel, and season ticket loans.
* Access to vibrant social, cultural, and sports clubs.
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