Hays are delighted to be working with our global client, one of the world’s most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates amitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion,mitment, uniqueness and contribution to shaping the future success of their business.About the job:We are recruiting for a Sales administrator to join our client on a long-term temporary assignment. You will be responsible for:
1. Supporting existing customers and drivers with ordering their next vehicle
2. Helping with online portal access, test drive bookings, and general ordering advice
3. Ensuring vehicle orders arepleted correctly the first time, with all required information and documents
4. Working closely with Customer Relations to keep systems and reports up to date (renewals, driver changes, etc.)
5. Supporting partner and business channels with vehicle quotes, orders, and manual payments
6. Looking for ways to improve processes and make work more efficient
7. Providing a professional and helpful phone service to internal and external customers
8. Resolving queries quickly, aiming for first-call resolution and working within agreed SLAs
What will you bring to the global premium automotive brand:
9. Educated to GCSE/A-Level equivalent.
10. Strong interpersonal skills at all management levels.
11. Effective organizational and time management skills.
12. Proactive and able to react quickly.
13. Able to work autonomously and use own initiative.
14. Strong investigative skills
How will we support you:The business core values are integral to their corporate culture and guide their actions and decisions. These values include:Openness – Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility – Making consistent decisions andmitting to them personally, fostering trust and effective teamwork.Appreciation – Reflecting on actions, respecting each other, offering clear feedback and celebrating successTransparency –Acknowledging concerns and identifying inconsistencies constructivelyTrust – Relying on each other to act swiftly and achieve goalsDiversity – Valuing diverse backgrounds and experiences to enhance innovation andpetitivenessWe offer apetitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There’s free on-site parking available and you’ll have access to a subsidised restaurant.Diversity, Equity and InclusionEquality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects pany promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1.Key aspects of policy include: Promoting equal opportunities in recruitment and personnel developmentEnsuring protection against discrimination and fostering respect in everyday businessEncouraging a diverse workforce to enhancepetitiveness, effectiveness and innovationSupporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identify and cultural background #4790206 - Declan Sassman