Engineering Excellence Lead
You will be part of the Operations directorate, working across the engineering function to identify improvement opportunities, strengthen performance and embed consistent standards and ways of working. This role plays a key part in driving operational excellence, resilience and continuous improvement across Engineering.
What you'll do:
* Identify opportunities to improve engineering performance, efficiency and reliability
* Lead and deliver engineering excellence and continuous improvement initiatives
* Work closely with engineering leadership and operational teams to assess performance and define improvement plans
* Embed standardised processes, best practice and repeatable ways of working
* Use data and insight to diagnose issues, measure performance and track improvement
* Lead cross‑functional initiatives to address systemic challenges and remove inefficiencies
* Support the development and embedding of capability, tools and methods across engineering teams
* Engage stakeholders at all levels, influencing change and driving adoption
* Monitor delivery of initiatives and ensure benefits are realised and sustained
* Support a culture of continuous improvement, safety and quality
What you'll bring to British Airways:
* Strong delivery and outcome‑focused mindset
* Experience driving continuous improvement or excellence initiatives in a complex operational or engineering environment
* Ability to structure problems, analyse data and translate insight into action
* Strong stakeholder management skills with the ability to influence at all levels
* Clear and confident communication skills
* Collaborative working style with resilience under pressure
* Proactive, pragmatic and adaptable approach
* Strong attention to detail with a focus on quality and consistency
Your experience:
* Experience working within engineering or operational excellence roles
* Proven experience delivering improvement or transformation initiatives
* Experience working with cross‑functional operational teams
* Strong analytical and problem‑solving background
* Experience in aviation, engineering or similarly regulated environments is desirable
What we offer:
We believe all people who work with us should feel valued. Our rewards go beyond a competitive salary. From the moment you join, you’ll receive staff travel benefits including unlimited basic and premium standby tickets on British Airways flights and up to 30 discounted Hotline airfares per year for yourself, friends and family. We also encourage you to pursue new challenges and progress within the business.
Inclusion & Diversity
We value an inclusive workplace and seek people from all backgrounds and cultures to join us.
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