Dynamics 365 CRM Product Manager
Location: Hybrid
Salary: £70,000
We are seeking a capable and business-savvyDynamics 365 CRM Product Managerto lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands-on configuration, role management, plugin oversight, and solution optimisation across the Dynamics 365 environment.
You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions.
Key Responsibilities:
Product Ownership
* Serve as the primary owner of the Dynamics 365 CRM product roadmap, prioritising features and enhancements in line with business goals.
* Work closely with stakeholders across departments to understand process needs, pain points, and emerging requirements.
* Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements.
System Administration & Configuration
1. Manage CRM user roles, access permissions, and security ...