Job Description
Team Lead / Supervisor - 2 Positions - Inverness, UK
Join a dynamic and rapidly expanding hospitality organisation renowned for delivering exceptional customer experiences in the Highlands. Our client prides itself on fostering a supportive and vibrant work environment, offering excellent career development opportunities. With a strong commitment to quality service and team growth, this is an ideal place for motivated individuals seeking to advance their careers within the hospitality sector.
Job Responsibilities
* Lead and supervise daily operations within the hospitality venue, ensuring high standards of customer service are maintained at all times.
* Support and motivate team members to deliver excellent service, fostering a positive and collaborative work environment.
* Assist in the training and development of staff, providing guidance and feedback to enhance performance.
* Ensure compliance with health and safety regulations, company policies, and procedures.
* Manage customer enquiries and resolve any issues promptly to ensure customer satisfaction.
* Coordinate with management to ensure smooth running of shifts and operational efficiency.
* Assist in stock management and ordering to maintain appropriate stock levels.
* Contribute to the achievement of sales targets and overall business objectives.
Required Skil...