Role : Product Designer
Duration : 6 months
Location : London
Overall purpose of the role
We are looking for a Product Designer to join our Customer Care team for a 6-month contract, stepping in to cover a maternity leave secondment. You will be working within the Barclays Financial Assistance (BFA) team, playing a crucial role in helping customers who are in financial trouble recover into a positive financial status. You will focus on 2-3 key projects, including a tactical delivery to uplift the current customer journey to the new Barclays look and feel, as well as designing income and expenditure forms to better understand customer details.
Key Skills
* Design Experience: A solid product designer (beyond a purely junior level) with a strong portfolio.
* App Design Focus: Strong understanding of app design and mobile interfaces, as opposed to exclusively desktop design.
* Technical Proficiency: Highly skilled in Figma, with the ability to confidently use and adapt blueprint design libraries.
* User Research: Experience with remote and 1:1 user research, ideally using Maze or similar research software.
* Soft Skills: Excellent stakeholder management, strong organizational and time management skills, and great attention to detail.
* Background: Financial services or banking experience is not required, but previous experience in a larger organization is highly preferred to help you easily adapt to the scale of the business.
Key Responsibilities
* Execute design uplifts to align with the new brand look and feel.
* Create workflows, build prototypes in Figma, and manage the end-to-end user experience.
* Liaise closely with stakeholders to present and articulate your design decisions clearly.
* Work independently on your core projects while sitting alongside a wider team of Service and Product Designers.
Your Benefits
As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
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