Job Title: Repairs Administrator Hours: Monday - Friday 8:30am - 5:00pm Location: Loughton Nuco Solutions is working with a busy and well-established roofing maintenance company based in Loughton, and we’re currently looking for a Repairs Administrator to join their high-performing team.This is a fast-paced role where you’ll be right at the heart of daily operations – managing engineer schedules, speaking with residents, and keeping things running smoothly. If you’ve got a strong admin background and thrive in a busy environment, we want to hear from you. Role Responsibilities * Booking and managing appointments for a team of mobile engineers * Acting as the first point of contact for residents, operatives, and the client’s internal team * Using in-house systems to update records, track job progress, and generate reports * Making sure engineers are sticking to schedule and updating you with any changes * Re-arranging appointments if engineers are off sick or running late – and keeping residents informed * Escalating any concerns about work quality, delays, or operative issues to supervisors/managers * Supporting your team and looking for ways to improve processes Requirements * Experience in a similar admin or scheduling role – ideally within repairs, maintenance or housing * Co...