Operations Director | 20+ Years in Transformation & Growth Execution
Skirting 4 U LTD is a leading manufacturer and retailer of bespoke interior mouldings, including skirting boards, architraves, and window boards. Our mission is to provide high-quality, customized products to both trade professionals and the public.
The Quality & Health & Safety Manager will establish, lead, and continuously improve practical systems that secure product consistency, legal compliance, and a safe workplace. The role combines strategic system building with hands‑on involvement across operations. The successful candidate will own the Quality and Health & Safety functions and play a key part in the company transformation.
Key Responsibilities
* Design, implement, and maintain a robust Quality Management System (QMS) aligned with ISO principles, scaled to the company’s needs.
* Drive a culture of continuous improvement focused on process discipline, data integrity, and prevention of recurring issues.
* Conduct structured root cause analysis using professional methodologies (5 Whys, Ishikawa, FMEA, PDCA) and ensure effective corrective and preventive actions (CAPA).
* Develop and maintain Standard Operating Procedures (SOPs) that reflect actual operations.
* Manage quality data, including complaints, non‑conformances, reworks, and returns, and translate findings into measurable actions.
* Own the Quality Register and ensure closure of all NCRs and CAPA actions within agreed timeframes.
* Carry out internal audits and coordinate external audits and certifications.
* Promote a process‑first approach where improvement is achieved through structure, not blame.
Health & Safety Management
* Act as the company’s competent person for Health & Safety, ensuring full compliance with UK legislation and HSE guidance.
* Maintain and update Risk Assessments, including Fire Risk, COSHH, and task‑specific assessments, ensuring corrective actions are implemented.
* Coordinate occupational health surveillance, including lung function and hearing tests, ensuring records are current and compliant.
* Lead investigations into incidents, near misses, and unsafe conditions using structured root cause analysis, driving permanent corrective actions.
* Conduct regular safety audits and inspections, maintaining readiness for HSE or FSC external audits.
* Build a proactive, prevention‑led safety culture with clear accountability across all departments.
Qualifications
* Minimum 3 years’ experience in a Quality or Health & Safety management role within a manufacturing environment.
* Proven track record of implementing at least one full QMS from inception to successful ISO 9001 or BRC certification.
* Strong technical expertise in continuous improvement and root cause methodologies (5 Whys, Ishikawa, FMEA, PDCA).
* In‑depth understanding of UK Health & Safety legislation and compliance frameworks.
* Demonstrated ability to build structured systems, drive process culture, and influence behavioural change.
* Hands‑on, decisive, and motivated by results rather than routine.
If you are passionate about creating a safe work environment and meet the qualifications outlined above, we invite you to apply today! Join us at Skirting 4 U LTD where your expertise can make a significant impact.
Job Types: Full‑time, Permanent
Pay: £42,000.00 per year
Benefits
* Company pension
* Cycle to work scheme
* Enhanced maternity leave
* Enhanced paternity leave
Experience: Quality or Health & Safety management: 3 years (required)
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Retail, Building Materials, and Garden Equipment
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