Service Assistant - Shrewsbury Summary Working within a bustling atmosphere as part of passionate team, you'll play a core part in delivering fun family activities and fantastic experiences for families this summer. You'll be a friendly face and develop games and activities that ensure each visitor to the Field of Play has an enjoyable and memorable visit. We'll be welcoming tens of thousands of visitors over the summer holidays and you'll be a key part of the Visitor Experience Team, helping ensure families have a great day out at Attingham. Salary: 12.25 per hour Contract duration: Fixed term contract until 31-Aug-2025 Hours/working pattern/hours: We're a 7 day a week operation, 364 days a year. We're looking for 2 Service Assistants to join the Visitor Experience team who will be working 6 hours a day, 4 days a week with regular weekend working. We expect that you will start your role on week commencing 21st July 2025. For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Reporting to the Senior Programming and Partnerships Officer, you’ll be working as part of the Visitor Experience Team of staff and volunteers. Attingham is full of life and locally loved, and you'll be focused on delivering our Summer of Play family programme based at the popular Field of Play. The Summer play hub contains a straw fort, different play zones including football and a pre-schooler’s construction zone, and a giant tipi with programmed activities taking place throughout August. What you'll be doing This is an outdoor role, and you'll be based in our Field of Play to facilitate visitors enjoying our play hub this summer. From greeting entertainers and volunteers, to running games and activity sessions you’ll be key to making sure visitors have an enjoyable time with us. As the largest conservation charity in Europe, we work hard to raise funds to continue to care for our sites forever for everyone. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day. There is plenty of opportunity to learn new skills and training will be provided for led activities. You'll be confident in engaging with visitors, gathering people to take part in games and activities you'll lead. This is an active outdoor role; you’ll deliver high standards of presentation at the property and ensure all our communications with our visitors are clear and consistent. Alongside facilitating activities, you'll help maintain site presentation through litter picks, ensuring signage is clean and presentable, replenishing activities where required and carefully checking for safety and alerting the Duty Manager of any defects. Who we're looking for We’d love to hear from you if you’re: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.