We are seeking a skilled Account Manager to join our clients team and play a pivotal role in supporting their public sector clients. The ideal candidate will act as a trusted advisor to local authority stakeholders, ensuring client satisfaction, driving account growth, and enabling the successful adoption of solutions.
Build and maintain strong partnerships with a portfolio of local authority clients
Work cross-functionally with internal teams to support client success and ensure service excellence
Identify and develop opportunities for account growth through value-led conversations
Lead regular performance reviews with clients and manage commercial discussions such as renewals and pricing
Track and report on account health and client satisfaction, escalating issues where necessary
Ideally 3+ years in a client-facing, account management role
Experience working with public sector clients, ideally local government
Proven ability to meet or exceed commercial targets
Full UK driving license and willingness to travel for client meetings and site visits