Overall Purpose of the Role
We are seeking two proactive and customer-focused
Business Development Managers
— one based in the
North West
and one in the
North East
— to take ownership of key client relationships. In these roles, you will be responsible for effectively managing customer accounts, handling enquiries, processing and growing orders, and ensuring a seamless customer experience. You will play a vital role in maintaining and strengthening long-term partnerships while driving sales growth and consistently delivering excellent service.
What you will be doing
* Drive sales growth – focus on conversions through strong relationships and effective business development
* Manage customer enquiries – receive and review incoming enquiries, liaise with customers, and capture information accurately
* Track and manage tenders – log progress, provide updates, and manage tenders through to closure
* Prepare tender documentation – compile and issue submissions, ensuring requirements are met from enquiry through to completion
* Maintain client communication – build and sustain strong relationships, with professional and consistent communication, including face-to-face meetings on and off site
* Ensure customer satisfaction – monitor and meet expectations at every stage of the process, communicating with peers and customers as required
* Represent the business – attend industry and corporate/social events to promote a positive image of the company
* Provide feedback – report on meeting outcomes, escalate issues where needed, and support their resolution
* Collaborate internally – work closely with colleagues across all departments, supporting shared business goals
What we ask from you
* Strong communication and interpersonal skills
* Confidence in contributing to and leading meetings
* Effective networking and relationship-building abilities
* Experience in customer relationship management/co-ordination
* Strong time management and organisational skills
* Alignment with Aptus' values and ethos
* Commitment to contributing to the company's success
What we can offer in return
* Benefits including cashback plans (eye-care, dental & prescriptions) – view our benefits brochure for full details
* Gym, fitness and retail discounts
* Donate a Day
– an extra day off each year to support a charity or community cause
* Mentoring and ongoing guidance throughout your career with Aptus
* Support for physical and mental health through our Employee Assistance Programme
* Company pension, life insurance, free parking and store discounts
Office Locations
* North West
– Unit 19-20, Barrs Fold Road, Wingates Industrial Estate, Bolton, BL5 3XP
* North East
–
Unit 16a, Follingsby park, Gateshead, NE10 8YG
What's next?
Please send your CV and contact details to
If shortlisted, you will be contacted by a member of our People Team or the Hiring Manager for a short telephone interview, followed by a face-to-face.
Job Type:
Full-time, Permanent