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Customer quality

Huddersfield
Cummins
Posted: 3h ago
Offer description

We are looking for a talented Customer Quality & Plant SQ Principal to join our team in our Plant Quality Department in Huddersfield, West Yorkshire, United Kingdom.

This is a permanent position that requires full on-site presence. Working hours:

* 7.30 am to 4.00 pm

The role will also require 15% Domestic and 10% International travel as required.

In this role, you will make an impact in the following ways:

* Advocate for customer needs by resolving product and process quality issues and integrating customer expectations into quality planning, evaluation, and control.
* Develop and translate customer requirements for the site, using customer‑centric metrics to guide prioritization and allocate quality resources effectively.
* Serve as the primary point of contact for customer quality topics at the site level, managing corrective action systems, nonconforming material processes, and containment activities.
* Drive continuous improvement by reducing defect potential, strengthening processes, and ensuring purchased parts and product designs meet customer‑specific quality standards.
* Identify problems, prioritize actions, and lead or support Six Sigma, continuous improvement, or customer‑specific methodology projects.
* Conduct quality audits and act as a technical quality resource for cross‑functional teams, while coaching and mentoring less experienced team members.
* Lead opportunities to enhance current site processes using Quality 4.0 principles, support Safe Launch activities (VPI), and apply AIAG core tools to strengthen quality performance.
* Responsible for the supplier corrective action process, including Containment, Interim Corrective Action, and identification of assignable cause at the assigned site. May lead or support development of permanent corrective actions while providing process oversight and guidance.
* Responsible for Quality bonded inventory control and monitoring to achieve inventory accuracy target.
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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