Position: Part-Time Departure Point Assistant
Location: Castle Terrace, near Edinburgh Castle, with base at Unit 4, Forth Industrial Estate, Sealcarr Street, Edinburgh, EH5 1RF
Reporting To: Transport Manager
Job Purpose
Do you thrive in a social environment, enjoy meeting people from all over the world, and have a passion for sharing your love of Scotland? Join us as a Departure Point Assistant become an integral part of our customers day, setting them up for an unforgettable Scottish experience right in the heart of Edinburgh
As the first point of contact for our guests, you'll be responsible for providing a warm welcome and guiding them to the correct coach, ensuring a smooth start to their journey. This is a fantastic role for those who enjoy engaging with others and being part of a fun and enthusiastic team.
What You'll Do
Customer Welcome: Be the friendly, welcoming face that meets and checks in passengers at our Castle Terrace departure point.
Team Support: Work closely with the Transport Team to keep operations at our departure point running smoothly.
Hotel & B&B Visits: Connect with local hospitality spots by delivering brochures and delivering commissions—supporting our strong partnerships across Edinburgh.
Drive with Us: Use our company vehicle to help with local deliveries (driver's license required).
Why You'll Love This Role
Flexible Part-Time Hours: Early morning shifts from 6:30 AM to 10:30 AM, giving you afternoons free—ideal for someone semi-retired or anyone who loves starting their day early Applicants must be available to work Sundays and Mondays, with the possibility of additional days.
Competitive Pay: Starting at £12.21 per hour, rising to £12.50 after probationary period.
Team Environment: Work as part of a close-knit, friendly team in one of Edinburgh's most iconic locations.
Perks & Benefits: Including a company pension, Private Medical Cover including Dentist and Optician, and sociable shift hours that leave your days open
Who You Are
Are you an early bird who's reliable, approachable, and confident? Do you communicate clearly and make others feel at ease? If you're also well-presented and take pride in delivering great customer service, we'd love to hear from you
Apply Today
Take the next step in a fun, flexible role that lets you connect with people from around the world and be a part of unforgettable travel experiences every day. Apply now to join our team and help create amazing first impressions
Job Types: Part-time, Permanent, Zero hours contract
Pay: From £12.21 per hour
Benefits:
* Company pension
* Free parking
* Life insurance
* On-site parking
* Private dental insurance
* Private medical insurance
Work Location: In person