Who we are We are market specialists within the UK smoking accessories market, with extensive experience in supplying quality products through flagship group brands. We are part of a privately-owned global group of companies. In the UK, we sell, distribute & market an extensive range of the finest quality smokers accessories. What youll be doing The position of Field Sales Support Manager has become available within a high-performing Sales & Marketing team. The successful applicant will have the opportunity to bring their own qualities and transferable skills to developing the role in tandem with the team. You will have full operational control of the Field Sales Team, a group of customer-facing, field-based Account/Sales Managers located strategically across the UK, each managing their own designated territories. You will be responsible for as a Field Sales Support Manager: Overseeing the 5 field-based Customer Development Managers Training, motivating, and directing the team to high performance levels in line with company targets and objectives Ensuring daily communication with the team, including maintaining high-standard diary management Preparing and conducting regular individual performance reviews Offering administrative support to the team in line with company procedures Participating in periodic customer visits alongside the Customer Development Managers Implementing and managing various sales initiatives and incentives Managing and attending trade shows as required Attending Head Office meetings and review sessions What we need from you as a Field Sales Support Manager: Must be comfortable working at High Wycombe office Full, clean driving licence for a manual car Within commuting distance of High Wycombe Strong attention to detail Ability to communicate at all levels and cross-functionally Ability to work both within a team and independently Skills & experience youll bring to us as a Field Sales Support Manager: Minimum 2 years experience managing people in Customer Service, Sales Support, or Sales/Account Management roles Excellent customer service approach with the drive to go the extra mile Commercial awareness with the ability to spot and act on opportunities Proficiency in Microsoft Office Strong organisational and presentation skills Benefits: Company Car plus Bonus Pension scheme with employer contributions of 3% Generous life assurance cover up to 4x salary Up to 25 paid working days holiday per annum plus Bank Holidays Employee Assistance Programme Free onsite parking Periodic voucher reward schemes 30% profit-related bonus scheme Monthly internal competitions with great prizes Occasional other benefits may include: Attendance at hospitality and trade events Trade show and seminar attendance Opportunities to visit our factories around Europe