GPS Recruitment have another permanent position with a valued and long-standing client. Are you an experienced Customer Care Manager looking for a new challenge? We are looking to make contact with people ideally placed around the Exeter area. Offering a field-based position working within the Building Division covering key Accounts the South including large house builders such as Taylor Wimpey and Barratt. You will continue to build the company’s already successful relationships by presenting a professional sales ability and promoting the Company’s high standard of products in new build homes on sites throughout the areas. Being a self-motivated individual with strong, positive communication and coordination skills will definitely help you succeed in the role. Key responsibilities: * Managing the resolution of reported product / installation issues. * Co-ordinating employed labour force and ensuring their quality of workmanship is of a high standard. * Attending regular review meetings with customers ensuring area performance targets are achieved. * Administrative duties in accordance with the role. Key experience: * Experience of working within fast-track building processes and the furniture industry. * Working knowledge of installations. * A hands-on approach and determination. * Excellent interpersonal skills * Excellent organisational, numerical and time management skills * Experience of managing people. Being a self-motivated individual with strong, positive communication and coordination skills will definitely help you succeed in the role. Able to communicate confidently with people at all levels. The drive and desire to build a career, succeeding in a customer-focused environment. Excellent organisational and administrative skills and be computer literate. A full UK driving licence, as travel within the area and throughout the UK, when relevant, will be required. A relevant site H&S card (this can be included as part of the training). Standard expectations of high levels of customer service, strong time management at all times to work effectively to achieve departmental KPI targets