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Technical lead: cloud-native architect & team mentor

Belfast
more. As
Architect
Posted: 10 December
Offer description

Showing 10 Technical Lead jobs in Belfast

Competitive Salary (+ Performance related bonuses)

*Please note this role requires you to gain a Security Clearance


Job Description

We’re looking for a seasoned technical leader who blends deep hands on engineering experience with strong strategic and architectural insight. In this role, you’ll guide multidisciplinary teams in designing, building, and delivering robust software solutions. You’ll set technical direction, champion engineering excellence, and drive digital innovation for our clients. This position is ideal for someone who thrives on tackling complex challenges, developing people, and crafting scalable, cloud native systems across a range of modern technologies.

Frameworks: React, Angular, Vue, Node.js, Next.js, Spring Boot, .NET

Infrastructure as Code: Terraform, Cloud Formation, Azure Bicep

AI Integration: Thoughtful and responsible adoption throughout the software lifecycle


Key Requirements

* Demonstrated experience leading and mentoring software engineering teams, combining technical depth with people leadership.
* Strong communication skills with proven ability to build trust and influence at all levels, especially in client facing delivery.
* Comprehensive understanding of full software delivery lifecycles from design and development through deployment and operations.
* Skilled in continuous integration and deployment pipelines, infrastructure as code, and release automation.
* Proven ability to improve performance through methods such as caching, tuning, and load or stress testing.
* Solid grasp of contemporary engineering practices including TDD, contract testing, secure coding, and architectural approaches like event driven systems.
* Analytical mindset with a pragmatic approach to solving complex technical problems.
* Experience supporting business development activities, including contributing to bids, proposals, and technical presentations.


Lead Technical Recruiter

Our client, a rapidly growing international recruitment consultancy, is seeking a talented and driven Lead Technical Recruiter to build and lead their remote talent acquisition function. This is a fully remote position, offering unparalleled flexibility and the opportunity to shape the future of how we identify and attract top‑tier technical talent globally. You will be instrumental in developing and executing innovative sourcing strategies across various tech domains, including software development, data science, cybersecurity, and cloud engineering.

Your primary focus will be on candidate engagement, building strong pipelines, and ensuring a seamless and positive candidate experience from initial contact through to offer acceptance. You will collaborate closely with hiring managers to understand their needs, define role requirements, and champion best practices in recruitment.

Key responsibilities include leveraging a variety of sourcing tools and platforms (LinkedIn Recruiter, job boards, networking events, etc.), conducting in-depth candidate screenings, and managing the full recruitment lifecycle. You are expected to contribute to business development activities and produce high‑quality proposals and technical presentations.

We are looking for someone with a proven track record in technical recruitment, ideally within a fast‑paced agency or in‑house environment. Excellent communication, negotiation, and interpersonal skills are crucial, as is a deep understanding of the tech landscape and emerging talent trends.

You should be a self‑starter, highly organized, and adept at working independently with minimal supervision. A passion for people, technology, and building high‑performing teams is essential.


Customer Support Lead (Belfast, Northern Ireland, UK)

This leadership role is crucial in ensuring exceptional customer service delivery and resolving complex technical issues for their clientele. You will be responsible for overseeing daily support operations, managing team schedules, and ensuring that all customer inquiries and issues are addressed promptly and effectively.

The ideal candidate will possess a strong background in technical support, coupled with proven leadership and team management skills. You will coach, train, and motivate support agents, fostering a collaborative and high‑performance team environment.

Responsibilities include handling escalated customer issues, identifying root causes of recurring problems, and implementing solutions to improve the customer experience. You will also contribute to the development of support documentation, knowledge base articles, and training materials, and analyze support metrics to identify trends.

Collaboration with other departments will be vital to engineering product improvements, and you should remain calm and effective under pressure.


Lead Technical Project Manager – Construction (Belfast, Northern Ireland, UK)

Our client, a prominent construction and development firm, is seeking an experienced Lead Technical Project Manager for significant projects. Responsible for overseeing all technical documentation, coordinating with engineering teams, and ensuring projects meet stringent quality, safety, and regulatory standards.

Key responsibilities include developing detailed project plans, defining technical specifications, and managing scope, budget, and schedule. Liaising with architects, engineers, contractors, and regulatory bodies to ensure seamless collaboration and problem resolution.

Qualifications:

* Bachelor's or Master's degree in Civil Engineering, Construction Management, or a related technical field.
* Minimum of 10 years of experience in project management within the construction industry, with a focus on technical aspects.
* Proven experience managing large‑scale construction projects from conception to completion.
* Strong knowledge of construction methods, materials, building codes, and regulations.
* Experience with BIM and project management software (e.g., Primavera P6, MS Project).
* Excellent leadership, communication, negotiation, and stakeholder management skills.
* Ability to effectively manage technical risks and challenges.
* Familiarity with health and safety protocols on construction sites.
* Ability to work effectively in a hybrid capacity, balancing site and remote responsibilities.


Lead Technical Recruiter – SaaS (Remote)

Our client, a rapidly scaling SaaS company, is looking for an experienced and strategic Lead Technical Recruiter to build and lead their talent acquisition function. This role is fully remote.

Responsibilities:

* Develop and execute a comprehensive technical recruitment strategy to attract top‑tier engineering and technology talent globally.
* Manage the full recruitment lifecycle for all technical roles, from initial sourcing and candidate engagement to offer negotiation and onboarding.
* Partner closely with engineering leadership and hiring managers to understand technical needs and build robust hiring plans.
* Utilize advanced sourcing techniques and tools to identify and engage passive candidates.
* Build and nurture a strong pipeline of qualified candidates.
* Conduct thorough technical screening interviews.
* Develop and maintain strong employer branding initiatives.
* Track and analyze recruitment metrics, providing insights and recommendations for continuous improvement.
* Mentor and guide junior recruiters and contribute to recruitment best practices.
* Ensure a positive candidate experience throughout the recruitment process.
* Stay abreast of emerging technologies and trends.

Qualifications:

* Proven experience in technical recruitment, with a minimum of 5 years, preferably within the SaaS or tech industry.
* Demonstrated success in sourcing and hiring for complex technical roles.
* Expertise in utilizing various recruitment technologies and applicant tracking systems (ATS).
* Strong understanding of the software development lifecycle and various technology stacks.
* Excellent communication, negotiation, and interpersonal skills.
* Ability to build rapport with technical candidates and hiring managers.
* Highly organized, results‑oriented, and able to manage multiple priorities in a fast‑paced remote environment.
* Strategic thinker with a proactive and data‑driven approach to recruitment.
* Bachelor's degree in a relevant field or equivalent practical experience.
* Full eligibility to work in the UK.


Technical Support Team Lead (Belfast, Northern Ireland, UK)

This is a hands‑on role that requires strong leadership skills, excellent technical acumen, and a passion for delivering exceptional customer service. You will oversee the daily operations of the support desk, ensuring timely and effective resolution of technical issues.

Key Responsibilities:

* Lead, train, and mentor a team of technical support specialists.
* Oversee daily workflow of the support team.
* Develop and implement best practices for customer service and technical support processes.
* Monitor key performance indicators (KPIs) and implement strategies to improve them.
* Act as an escalation point for complex technical issues and provide expert guidance.
* Collaborate with other departments to improve product stability.
* Create and maintain comprehensive documentation.
* Conduct regular team meetings.
* Assist in recruitment and onboarding of new staff.
* Ensure adherence to company policies, data security, and privacy.
* Identify training needs and coordinate sessions.
* Contribute to continuous improvement of support tools and technologies.

Qualifications:

* Proven experience (3+ years) in a technical support role, with 1‑2 years in a team lead or supervisory capacity.
* Strong understanding of IT systems, software applications, and common technical issues.
* Excellent troubleshooting and problem‑solving skills.
* Exceptional communication, interpersonal, and customer service skills.
* Experience with helpdesk ticketing systems (e.g., Zendesk, Jira Service Desk) and remote support tools.
* Ability to motivate and guide a team effectively.
* Strong organizational and time‑management skills.
* Proactive approach to identifying and resolving potential issues.
* Knowledge of ITIL best practices is a significant advantage.
* Bachelor's degree in Computer Science, Information Technology, or related field.


Lead Customer Support Specialist – Technical (Belfast, Northern Ireland, UK)

This hybrid role requires a commitment to working from our Belfast office, with flexibility to work remotely on designated days.

Responsibilities:

* Serve as the primary point of escalation for complex customer technical issues.
* Lead and mentor a team of Customer Support Specialists.
* Develop and maintain comprehensive knowledge base, FAQs, and troubleshooting guides.
* Monitor customer feedback and support ticket trends.
* Collaborate with product development and engineering.
* Train new team members on support processes, product knowledge, and best practices.
* Ensure adherence to SLAs and KPIs.
* Assist in developing and refining support workflows.
* Handle customer inquiries via phone, email, and chat.
* Contribute to team meetings.

Qualifications:

* Proven experience (3+ years) in a customer support role, with technical focus.
* Strong technical knowledge of software or hardware products.
* Excellent problem‑solving and diagnostic skills.
* Exceptional communication and interpersonal skills.
* Demonstrated leadership or mentoring experience.
* Proficiency in using customer support software and ticketing systems.
* Ability to work independently and as part of a collaborative team.
* Familiarity with ITIL best practices.
* Bachelor's degree in a relevant field or equivalent practical experience.
* Must be available for hybrid working arrangements based in Belfast office.


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