As a Meetings and Events (M&E) Porter, you'll be a face of the hotel, bringing your warm and friendly personality to work every day. This busy, hands-on role within the M&E department requires great attention to detail as you set up, refresh, and clear rooms to the high Leonardo standard. You'll work as part of a vibrant team to ensure all guests have a first-class experience.
We value our colleagues as much as our guests. Once you're part of the team, you're part of the Leonardo community. We support your development through our "GROWonline" learning portal, regular coaching, training, and wellness webinars, helping you progress in your hospitality career. With practical training and clear pathways for advancement, you'll be on a path to a bright future in hospitality.
Key Responsibilities:
* Think on your feet to meet clients' needs with a positive attitude.
* Communicate effectively: greet organisers, meet guests' needs, and collaborate to achieve departmental KPIs.
* Be self-motivated and comfortable working independently at times.
* Work well within a team during large events.
* Support event set-up with AV support (desirable).
Additional Information:
* Disability Confident employer: we encourage applicants with disabilities to apply and will generally offer an interview if minimum criteria are met.
* Benefits include special rates on Leonardo Hotel rooms across the UK & Europe, a recognition scheme with vouchers, meals on duty, a talent referral scheme, regular celebrations and awards, access to pension, life assurance, wellbeing support, and ongoing training with progression opportunities.
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