Our premium brand Automotive client is currently recruiting for the following role: Senior Analyst - Retailer Performance Intelligence - £34/hr (Inside IR35) - Coventry/Hybrid - 12 Months Job Description: The Business Performance Intelligence function within the Global Customer Care team has enabled a strong data capability model across the organisation to leverage data driven decision making across all aspects of Parts and Accessories Revenue performance and Customer Satisfaction. The role is part of the Retail Performance Intelligence team, our aim is to integrate data-driven insight into our operations to drive highly bespoke and predictive customer service. Key Accountabilities and Responsibilities: - Insight generation. You will have access to a strong pool of information based on the outputs of 1700 retailers worldwide. You will set the way we generate insights from our existing data capabilities in the Retail Performance Intelligence (RPI) team. - In order to be successful in this task, you will possess the ability to combine data from multiple sources to generate new insights, identifying correlations of events / activities to be able to inform future action plans at retailer and market level. - Your colleagues in the RPI team will also benefit from your insight generation capabilities. You will develop intelligence briefs for the team based primarily on our internal Retailer Benchmarking tool. - Customer Retention ana...