Ready to use your existing F
raud
knowledge here at Novuna?Do you have a keen eye for detail, a curious mindset? Are you looking to expand
your
skills and work as part of a vibrant
team
? this could be the perfect opportunity for you.
Want to know a little about us?
At Novuna Consumer Finance, we provide fast, flexible finance solutions for some of the UK's biggest retail brands. Whether customers are buying furniture for their new home, an important piece of jewellery, or home electrical goods, we're passionate about delivering phenomenal customer experiences.
We're proud to be a
Top 50 Inclusive employer.
We're a signatory of the
Women in Finance
and the
Race at Work Charter
and we're
Disability Confident Committed
.
What does the role involve?
You
will
be working as part of a larger
team
of 14 who are passionate about stopping fraudsters from scamming victims This
team
is known for being
supportive
and thriving from working as a close-knit unit.
Reporting directly to the Financial Crime
Team
Manager, you
will
collaborate closely
with
your
colleagues to proactively identify and reduce the business unit's exposure to financial crime,
with
a particular emphasis on
fraud
prevention.
This is a hybrid position, requiring a minimum of two days per week on-site at
our
Leeds office.
Your
standard working hours
will
be either 08:00–16:30 or 08:30–17:00,
depending
on scheduling.
Shift Requirements
* One late shift per week: 11:30–20:00
* One full weekend shift per month, plus an additional Saturday or Sunday
Some Of Your Key Duties Will Include
* Managing fraud referrals, personal loans, and retail applications
* Investigating live agreements through the portfolio system
* Completing ID verification checks on selected customers and customer due diligence
* Using fraud tool systems in place to aid investigations
* Dealing with Fraud Victim calls
What are we looking for?
You bring a sharp eye for detail and a natural talent for problem-solving. Eager to expand
your
skill set, you're particularly drawn to uncovering potential
fraud
risks through thorough investigation.
Your
observant nature and adaptability allow you to navigate changing priorities
with
ease, and you thrive when planning
your
day to ensure tasks are handled efficiently and effectively
Also, We're Looking For The Following
* Creative problem-solving and innovative thinking
* Deadline-driven with strong time management
* Collaborative and dependable team contributor
* Clear, effective communicator
What can we offer you?
At Novuna we take our people promise seriously. If you join us, you'll have a
chance to make a difference, opportunities to learn, and time to shine
.
In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:
* Flexible hybrid working
* 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
* Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
What's the next step?
Interested? Start your application today and see what Novuna can offer you.
Novuna has been named one of the top 50 most inclusive employers for the fourth year running and this is also reflected in our recruitment process. We are committed to ensuring our application process is inclusive and accessible to all candidates.
We're
Disability Confident Committed
, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you.