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Junior client manager

Stafford
Source Appointments
Client manager
Posted: 23h ago
Offer description

Overview

As a Junior Client Manager, you will be responsible for managing your own portfolio of clients, supporting them with a wide range of accounting and tax matters. This pivotal role sits between junior and senior management, offering strong progression prospects. You will also play a key part in mentoring junior staff and fostering client relationships.


Responsibilities

* Client Relationship Management – Serve as the primary point of contact for your clients, managing day-to-day queries and nurturing lasting relationships.
* Technical Support – Offer advice and support on a range of accounting and taxation issues, ensuring compliance with all relevant legislation.
* Reviewing Work – Assess accounts and tax returns prepared by junior team members, ensuring quality and accuracy.
* Mentoring – Guide and develop junior staff through mentoring and coaching, contributing to their professional growth.
* Business Development – Identify opportunities to enhance client services, including cross-selling and upselling where appropriate.
* Advisory Services – Deliver basic tax planning advice in collaboration with senior team members.


Requirements

* ACA, ACCA, or AAT qualified (or equivalent).
* Previous experience in an accountancy practice is essential.
* Strong technical knowledge in accounts preparation, tax compliance, and advisory services.
* Excellent communication and interpersonal skills.
* Confident in using accounting software and digital tools.
* Ability to manage multiple priorities and meet deadlines effectively.


Desirable Attributes

* Commercial awareness and a keen business sense.
* Previous experience mentoring or supervising junior staff.
* Proactive approach with strong problem-solving capabilities.
* Ability to build rapport with clients and work collaboratively within a team.


Company Benefits

* Competitive salary up to £30,000 per annum
* Auto-enrolment pension scheme
* Free on-site parking
* Hybrid working model (some working from home available)
* 23 days’ annual leave plus bank holidays
* Standard working hours: Monday to Friday, 9:00am – 5:00pm
* Additional benefits to be discussed at interview
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